Revitalise Aesthetics is committed to protecting your privacy and handling your personal data with care, transparency and respect.
This privacy policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our approach to your personal data and how we treat it. We process all personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as overseen by the Information Commissioner's Office (ICO).
Medical Records — Information must be collected as part of your registration with the clinic. This includes your name, address, date of birth, email address, phone number and medical history. Failing to provide this information will result in us being unable to provide treatment.
Enquiries and Bookings — We may record your details in order to track and follow up on enquiries, and to schedule consultations and appointments. This includes your name, email address and phone number. Failing to provide this information for marketing purposes will have no impact on the provision of your treatment.
With regard to each of your visits to our website, we may automatically collect the following information:
We may use this information for some or all of the following purposes:
We take our obligations under the UK GDPR and our clinical confidentiality requirements very seriously. Sensitive information relating to your medical history will be kept strictly confidential and will only be disclosed to individuals directly involved in delivering your treatment.
We may share your personal information with:
We will never sell your personal data to third parties or share it for commercial marketing purposes without your explicit consent.
In accordance with UK GDPR guidance and our clinical obligations, we will only hold personal identifiable data for the following maximum retention periods:
We take all reasonable steps to protect the information you provide to us. Revitalise Aesthetics will not transfer your data outside of the UK or European Economic Area. Backups of electronically stored data are taken regularly, with strong encryption used to protect all files. For further guidance on data security standards, please refer to the ICO's security guidance.
Our website uses cookies to distinguish you from other users and to improve your browsing experience. A cookie is a small file stored on your browser or device that contains information transferred to help us understand how the site is being used.
You can block cookies by adjusting your browser settings, though doing so may affect your ability to access certain parts of our site. For more information on cookies and how to manage them, visit the ICO's guide to cookies.
Under the UK GDPR, you have the following rights in relation to your personal data:
Please note that where consent is withdrawn for the processing of personal data from your medical records, our ability to continue your treatments may be affected. To exercise any of the above rights, please contact us in writing at the address or email below.
If you wish to stop receiving marketing communications from us, please email us at [email protected] and we will action your request promptly.
You have the right to request access to the personal information we hold about you under the UK GDPR. All requests should be made in writing to:
All records will be supplied in an electronic format within one month of receipt of a Subject Access Request. Appropriate identification checks will be required. There is no charge for the first copy of your records, however we reserve the right to charge a small administrative fee for subsequent copies of the same record.
Our website may contain links to third-party websites, including authority sources such as the General Medical Council, the NHS and the Save Face register. Please note that these websites have their own privacy policies and we do not accept any responsibility or liability for those policies. Please check them before submitting any personal data to those sites.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:
You have the right to complain to a supervisory authority if you feel we have breached the terms of this Privacy Policy. Complaints can be made to the Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. You can also find further information at www.ico.org.uk.
For any questions about the treatments we offer, please visit our frequently asked questions page or book a free consultation with one of our GMC registered doctors.