Accessibility Statement
Our commitment to making revitaliseaestheticsclinic.co.uk accessible to everyone.
Our Commitment
Revitalise Aesthetics is committed to ensuring our website is accessible to all visitors, including people with disabilities. We believe everyone has the right to access information about our clinic and treatments easily and without barriers.
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are developed by the World Wide Web Consortium (W3C) and explain how to make web content more accessible to people with a wide range of disabilities.
What We've Done
We have taken the following steps to improve accessibility across our website:
Navigation & Structure
- A skip navigation link allows keyboard users to bypass repeated navigation and jump directly to main content
- Logical heading structure (H1–H3) is used consistently across all pages
- All pages have descriptive, unique page titles
- Breadcrumb schema is implemented on treatment and clinic pages to aid navigation
Keyboard & Focus
- All interactive elements — links, buttons, forms — are fully keyboard navigable
- Visible focus indicators are present on all interactive elements
- No keyboard traps exist anywhere on the site
- Focus order follows a logical, meaningful sequence
Visual & Colour
- Colour contrast meets or exceeds the WCAG 2.1 AA minimum ratio of 4.5:1 throughout
- Information is never conveyed by colour alone
- Text can be resized up to 200% without loss of content or functionality
- No content flashes more than three times per second
Images & Media
- All images include descriptive alternative text
- Decorative images are marked appropriately so screen readers skip them
- Icon-only links and buttons include accessible labels via
aria-labeland screen-reader text
Forms & Interactive Elements
- All form fields include accessible, visible labels
- Error identification and suggestions are provided clearly
- Forms can be completed using a keyboard alone
Known Limitations
While we strive for full WCAG 2.1 AA compliance across our own content, some third-party components are outside our direct control:
Pabau Booking System — Our online booking embeds are provided by Pabau, a third-party clinic management platform. We are not able to modify their embedded forms directly. We are working with Pabau to ensure their forms meet accessibility requirements. If you experience difficulty using the booking embed, please contact us directly by phone or email and we will arrange your appointment manually.
Google Maps Embed — The interactive map on our Contact page is provided by Google Maps. Keyboard navigation within the map itself may be limited. We recommend using the direct Google Maps link or our written directions if needed.
Feedback & Contact
We welcome feedback on the accessibility of our website. If you experience any difficulty accessing content, find a barrier we haven't addressed, or would like to request information in an alternative format, please get in touch.
- Email: hello@revitaliseaestheticsclinic.co.uk
- Phone: 07989 834874
- Address: 6–8 Castle Street, Liverpool, L2 0NB
We aim to respond to all accessibility queries within 5 working days.
Enforcement Procedure
If you are not satisfied with our response to your accessibility query, you can contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 in England, Scotland and Wales. As a private business, we are not bound by these regulations — however we voluntarily adopt their standards as a matter of good practice and respect for all our patients.